NVOCC principal software: what to look for

BlueLogis Consulting ·

NVOCC principal software runs the line itself: the contracts and tariffs, the Bills of Lading issued in the line's name, the container fleet, and the money that agents collect at every port. Agency software can't do this job, and nor can forwarding software. This guide sets out what to look for, area by area, and the questions worth asking in a demo.

Principal software is not agency software

An NVOCC principal carries the commercial risk on each voyage. It publishes the tariff, signs customer contracts, issues the BL, owns or leases the boxes and depends on a network of agents to run the ports it doesn't staff itself. Agency software looks at the same shipment from the other side. It represents several principals and keeps their rates and money apart. If you are new to the distinction, start with What is NVOCC software? A guide for principals and agents, and see NVOCC agency software: managing multiple principals for the agent's side.

For a principal, the test of any system is simple: can head office see, at any moment, where every box is, what has been booked and billed on every voyage, and what each agent owes? The six areas below decide the answer.

1. Container inventory and tracking

Containers are the principal's biggest operating asset, and each one has a location, a status, an owner and a free-time clock. Look for:

  • Depot and port mapping, with container events and moves recorded against each box.
  • Global, location-wise inventory, in summary and in detail, so you can see empties and laden boxes at every port.
  • SOC and COC on separate workflows, because shipper-owned and carrier-owned boxes follow different rules. BLOCK and UNBLOCK statuses stop a damaged or disputed box being released.
  • Bulk or automatic load and discharge updates, so agents aren't keying hundreds of moves by hand after every vessel call.
  • On-hire and off-hire, leasing and repositioning for lines with leased equipment, with lease contracts and leased activity and stock reports.
  • Repair based on IICL standards, with estimates of repair (EOR) approved and invoiced in the system.
  • Turnaround analysis by age, port, voyage and customer, which is where equipment cost is won or lost.

2. Bill of Lading issuance and documentation

The BL is the principal's contract of carriage and its document of title, so control over it matters. The software should take shipping instructions, produce BL drafts for confirmation, and issue the Bill of Lading or Sea Waybill in the principal's own format. It also needs the awkward cases: merging and splitting BLs, switch BLs, and documentation amendments with history. A load list per voyage and load port, manifest declaration to customs, controlled manifest corrections and transfer of the manifest from the load port to the discharge port all belong in the same flow.

One control is worth insisting on. The BL should not be released until prepaid freight has been invoiced and collected. If the system can't enforce that, the rule depends on people remembering it at every port.

3. Tariffs, contracts and auto-rating

Pricing is where principals most often fall back on spreadsheets. Good principal software keeps the whole chain in one place:

  • Rate enquiries and quotations, with negotiation between customer, agent and head office kept on record.
  • Accepted quotations promoted into customer contracts, organised by route section, with revalidation and amendment history.
  • Freight tariffs by route and port, including separate handling for IMDG (dangerous) cargo, out-of-gauge (OOG) and over-weight boxes. OOG pricing should support over-height, over-width, over-length and slot kill.
  • Partner tariffs and contracts for booking, shipping and general agents.
  • Auto-rating of every booking from the governing contract, on every amendment, merge or split.

Auto-rating is the feature that ends the argument between sales and operations about which rate applies. Booking restrictions and load-port slot allocation by voyage stop the line overselling space.

4. Agent settlements and statements of account

Every agent collects freight, local charges and detention on the principal's behalf, deducts its fees, and owes the balance. That relationship needs proper accounting, not a monthly email with a spreadsheet attached. Look for:

  • The agents' ledger and the principal's ledger kept separately, so money held by an agent is never confused with the line's own revenue.
  • Agent-wise statements of account that both sides can reconcile line by line.
  • Collection reporting by voyage, by agency and by credit customer.
  • Detention calculated daily, with free days by port, container type, customer, BL and container, a waiver workflow with an approver, and charges posted automatically to the principal's account.
  • Delivery orders released only after the to-collect charges are cleared.

5. Visibility across every agent

A principal's numbers are only as current as its agents' data. If each agent runs its own system or spreadsheet and reports at month-end, head office is always looking at last month's inventory and last month's collections. Multi-agent visibility means:

  • Agents mapped port by port, each working against the principal's tariff.
  • Bookings, BLs, container moves and invoices entered once, where the work happens, and visible to head office straight away.
  • One inventory and one collection picture across the whole network, rather than a stack of agent reports to merge.
  • Cloud access in the browser, so an agent in another country needs a login, not a server.

6. Centralised finance and voyage results

A line measures profit per voyage and per service, not just per shipment. The finance side should capture voyage operating costs against the voyage and produce voyage-wise P&L alongside the full books: trial balance, general ledger, P&L, balance sheet, SOA and AR/AP matching. It should also handle multi-currency invoicing with exchange rates by customer, voyage or invoice, GST or VAT treatment, and credit limits. In India that includes registering tax invoices and credit and debit notes on the government e-invoice portal. In the Gulf it means VAT and the e-invoicing rollouts in each country.

Questions to ask in a demo

  1. Show a booking auto-rated from a contract, then amend it. Does the rate follow?
  2. Show location-wise inventory with SOC and COC boxes on separate workflows.
  3. Try to release a BL before prepaid freight is collected. What stops you?
  4. Show detention free days set at customer and BL level, and a waiver going through approval.
  5. Produce an agent-wise statement of account and a voyage-wise P&L from the same data.
  6. How does an agent in another country enter bookings and container moves?
  7. How are your tax invoices and e-invoicing handled in each country you operate in?

How BlueLogis NX fits

BlueLogis NX is NVOCC principal software for lines and container operators. It covers rate enquiry and customer contracts, freight and partner tariffs, booking with auto-rating, documentation and manifests, container management (with leasing and IICL-based repair in Container Management PLUS), demurrage and detention, and invoicing and finance with separate agents' and principals' ledgers and voyage-wise P&L. The agent network is mapped port by port, with agent SOA and the principal tariff. Optional AI features read BL and cargo documents into booking and documentation screens and help with container tracking. Integrations include Gemini, ChatGPT and Claude, Power BI dashboards and WhatsApp alerts. The application runs in the browser on AWS cloud.

NX shares one platform with BlueLogis AX for NVOCC agencies and BlueLogis FX for freight forwarding, with one login and centralised finance. BlueLogis has 40+ clients across India, the UAE, Qatar, KSA, Oman, Singapore, Malaysia, Tanzania and the Netherlands. Plans start at USD 35 per user per month (Business) or USD 60 per user per month (Customised), with INR pricing for India on the NX pricing section. Read more on NVOCC principal software and NVOCC software, or by region on NVOCC software for India and NVOCC software for the GCC.

Try it on your own voyage. Start the 7-day free trial or book a demo.

Frequently asked questions

Software for the NVOCC line itself: customer contracts and tariffs, bookings, Bills of Lading issued in the line's name, container inventory and tracking, detention, agent settlements and voyage-wise finance.

Principal software runs the line's own contracts, tariffs, BLs, container fleet and agent network. Agency software represents one or more principals at a port and keeps each principal's rates, inventory and collections separate.

When agents enter bookings, BLs, container moves and invoices directly, head office sees current inventory and collections across the network instead of waiting for month-end reports, and statements of account reconcile from the same data.

Good principal software can. In BlueLogis NX, prepaid freight is collected through the export invoice before the BL is released, and delivery orders are released only after to-collect charges are cleared.

BlueLogis plans are USD 35 per user per month (Business) or USD 60 per user per month (Customised), with a 7-day free trial. INR pricing is available for India.

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